Last updated: April 22, 2026
1. Who We Are
1 Stop Roofing & Exteriors, LLC ("Company," "we," "us," or "our") is a roofing and exterior services contractor located at 420 Plummer Rd, Huntsville, AL 35806. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website at www.1stoproofingandexteriors.com or contacting us for services.
2. Information We Collect
We collect information in the following ways:
- Contact forms: When you request a free estimate or contact us, we collect your name, phone number, email address, and property address.
- Phone calls: When you call us, we may collect your phone number and any information you share during the call.
- Analytics: We use Google Analytics, Google Tag Manager, and Microsoft Clarity to collect anonymized data about how visitors use our site, including pages visited, time spent, and general location (city/region level).
- Advertising: We run Google Ads and may collect data through conversion tracking to measure the effectiveness of our advertising.
3. How We Use Your Information
- To respond to your estimate requests and service inquiries
- To schedule appointments and communicate about your project
- To send follow-up communications related to your roofing project
- To improve our website and advertising based on analytics data
- To send review requests after project completion (you may opt out at any time)
4. How We Protect Your Information
We do not sell, rent, or trade your personal information to third parties. Your contact information is used only by 1 Stop Roofing & Exteriors and is stored securely. We do not store payment information — all payments are handled through secure, third-party processors.
5. Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
- Google Analytics & Google Ads — Google Privacy Policy
- Google Tag Manager — used to manage tracking scripts
- Microsoft Clarity — session recording and heatmaps for site improvement
- Service Finance Company — financing applications (their terms apply when you visit the financing portal)
6. Cookies
Our website uses cookies — small text files stored on your device — to support analytics and advertising features. By continuing to use our site, you consent to the use of cookies. You can disable cookies in your browser settings, though some site features may not function correctly as a result.
7. Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: